Frequently Asked Questions
We’ve gathered answers to the most frequently asked questions about our products, shipping, returns, and more. If you still need help, feel free to contact us directly.
Product FAQs
Are your supplements 100% original?
Yes, we only sell 100% authentic and certified supplements from trusted brands.
How long does one product last?
It depends on your daily usage, but generally, one pack lasts between 30 to 45 days.
Do your flavored products contain artificial sugar?
No, most of our products are either sugar-free or made with low-sugar formulas.
Order & Shipping FAQs
How long does delivery take?
Orders are usually delivered within 3-7 working days after dispatch.
How can I track my order?
You will receive a tracking link via email or SMS after your order is shipped.
Is free shipping available?
Yes, we offer free shipping on orders above a certain amount (check the shipping policy for details).
Return & Refund FAQs
How can I return a product?
You can request a return within 7 days of receiving the product, provided it is unused and in original condition.
How long does it take to get a refund?
Once the return is approved, refunds are processed within 5-7 business days.
What if I receive a damaged product?
If you receive a damaged or wrong product, we offer free replacement or a full refund.